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F.A.Q.

These are the Most Common Questions asked by Our Guests

F.A.Q.

Common Questions

Which is the maximum occupancy in each room/apartment?

Apartamentos ESTANQUES in Majorca are completely refurbished. They are 2-room apartments with two single beds in each room (which can be put together) and a sofa bed in the living room. Each apartment sleeps up to 5 people. The apartments are approx. 70 m2 in size. There is a bathtub in the bathroom. All utensils you need for cooking and eating are in the kitchen. There is a television with international channels. There is a safe (additional charge of €10/week). A cot and high-chair are also available at no extra cost.

What is the difference between a non-refundable rate and a standard rate?

In the non-refundable rate, the guest gets a discount in exchange for the hotel not refunding the money in case of cancellation. The standard rate has less stringent conditions for the guest enabling the possibility of cancellation without charges until a certain period prior to check-in.

What is the best way to arrive to Apartamentos ESTANQUES from Palma de Mallorca airport?

With no doubt, by car, picking it up at the airport. Also by taxi, although if you want to visit the island we recommend that you rent a car.

What are your check-in and check-out times?

Check-in: from 14 PM and Check-out: until 11.00 o´clock in the morning. There is no fixed day of arrival and the minimum stay is two nights.

What are the guidelines for the check-in?

When making the reservation, you will receive an email with all the necessary instructions for the check-in: directions on how to get to Apartamentos ESTANQUES; phone numbers and contact emails from our check in staff. Take into account please that there is NO physical reception in Apartamentos ESTANQUES.

Are meals offered?

We do not offer breakfasts, meals or dinners. However, breakfasts and meals and dinners are served in Restaurante Maxime (Restaurant from Golf Vall D´Or) just 4 minutes walking from Apartamentos ESTANQUES.

How many Apartamentos ?

There are ten apartments in total, spread among 3 floors (ground floor, first floor and second floor). The apartments have a large garden next to the entrance.

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